Last Updated June 26, 2023
and any other online and mobile applications operated by U.S. Software Inc. that are related to Sweede.io(collectively, the Site, Service) unless a different policy is provided on a particular site or application in which case such different policy shall govern and control.
Information We Obtain
In connection with your use of our Service, you may provide personal information to us in various ways. The information we collect depends on how you interact with us, the services you use, and the choices you make. We collect information about you from different sources and in various ways when you use our Service, including information you provide directly, information collected automatically, third-party data sources, and information we infer or generate from other data.
We collect your personal data when you use our Service, create a new account onSweede, provide us with information via a web form, add or update information in your account, interact with us. We also collect personal data from other sources.
The Types of Personal Information We Obtain Include:
1.Personal Information you provide when using our Service or creating an account on Sweede:Data that identifies you, such as your name, address, telephone number, email address, your user name. In order to receive a delivery, we need you to provide a valid delivery address — whether that’s your home address or any other valid physical address. Additional information we receive from you may include, but is not limited to, a state-issued medical marijuana ID card or a physician’s recommendation letter that you provide us in order to receive a medical delivery.You may provide us with additional information through a web form or by updating or adding information to your account, by communicating to our Support Team, or if you contact us for any other reason regarding our Service.Other data that we are required or entitled by the applicable law to collect and process and that we need for your authentication or identification, or for the verification of the data we collect. 2. Personal Information we collect automatically when you use our Service or create an Account on Sweede: Data that is generated through your other actions when you use our Service and which is linked to your Account, for example, when you add items to your shopping cart.Data regarding all other interactions with our Service, your advertising preferences, and your communications with us.Data regarding your geographical location, including your general location data (e.g., IP address) and the precise location data of your mobile device. We may use geolocation-based services to verify your location. For instance, knowing your location may be necessary to determine whether the information you have requested is legally available in your location, or to determine whether Service offerings are available in your location. For compliance reasons, theSweede Service may be restricted depending on where you are located. Access to some of our Services, such as mobile applications, may only be allowed to users in the states that have legalized the sales of cannabis. The Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable individual.
Please note that for most mobile devices the use of location services can be managed or disabled for all applications in the settings menu of your mobile device, therefore you can prevent your device from sharing geolocation information at any time through your device settings. You agree that you will not manipulate, abuse, or interfere with the geolocation feature.Computer and connection information, such as statistics regarding your use of our Service, information on data traffic to and from websites, referral URL, information on advertisements, your IP address, access times, browser history data, language settings, and your weblog information.
Data about the pages you visit, the access time, frequency and duration of visits, the links on which you click, and other actions you take as part of your use of our Service, including advertising and email content.Data about your activities and interactions with our advertising partners including data about the advertisements you were shown, how often they were shown, when and where they were shown, and whether you took any action, such as clicking on an advertisement or making a purchase.The user segment or category into which you as a user fall. For example, male, 20-49 years old, Arizona.Model or device type, operating system and version, browser type and settings, device ID or individual device identifier, advertisement ID, individual device token, and cookie-related data (e.g. cookie ID).The IP address from which your device accesses the Service.Location data, including your general location data (e.g., IP address) and the precise location data of your mobile device. Please note that for most mobile devices the use of location services can be managed or disabled for all applications in the settings menu of your mobile device.
For more information about our use of these technologies and your choices, see Cookies and Similar Technologies.
You are not required to provide this information, but we may not be able to offer you certain services and related features if you choose not to do so.
4. Personal Information from other sources
We may combine or connect the personal information we collect from you with data from these other sources. Where personal information is disclosed to us by third parties that these third parties are legally permitted to disclose your personal data to us.
How We Use Information
We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.
How Your Information is Shared
Except as stated in this Section we do not sell your personal information. We may disclose your personal information to any member of our company, which means our subsidiaries, affiliates, or holding company if any.
We may share your information with service providers, business partners, consultants, tools, and services to facilitate Sweede operations such as verification, compliance, processing and/or fulfilling orders for products purchased through the Service, marketing, communications, statistical analysis, database management, and a number of other functions. We share your information with these parties to perform their respective specific tasks on our behalf.
In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by us, our parent, or any subsidiary or affiliated entity are sold, assigned, transferred, or acquired by another company, the information from and/or about our Service users may be among the transferred assets. We do not buy any personally identifiable information from third parties.
Besides, to the specific disclosures of personal data set out in this Section we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. We do not disclose your information to third parties advertisers however we do disclose your information to the businesses you sign up to within our platform.
Release of Non-Personally Identifiable Information
We may disclose or share aggregated, de-identified and/or anonymized information with third parties. Aggregated and anonymized means that user information is combined together with all personally identifiable information removed so that any individual user cannot be identified. De-identified information means we have removed any identifiers that make a user identifiable, such as their name or address. We may also share anonymized, aggregated, and/or de-identified data with third parties for marketing, consulting, or independent research purposes. This data provides valuable information including how users interact with Sweede, our partners, available products, and also helps us drive the conversation on consumer habits, preferences, and behavior within the industry. For example, we may share aggregated demographic information (which does not include any personally identifiable information) or use third-party providers to track and analyze non-personally identifiable usage and volume statistical information from our users to administer the Service. We may also publish this aggregated information for promotional purposes. Such data is collected on our behalf and is owned and used by us.
We may use third-party providers to serve ads when you participate in the Service. These companies may use non-personally identifiable information about your visits and use of the Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. Please be aware, when we share anonymized, de-identified and/or aggregated data, we require the third party not to re-identify individuals and to have technical and business safeguards that prevent re-identification and inadvertent release of such information.
Legal Basis for Processing Personal Information
Our legal basis for collecting and using the Personal Information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect Personal Information from you:
where we need the personal information to provide you with our Service;where the processing is in our legitimate interests and not overridden by your rights;where we have your consent to do so.
We have a legitimate interest in operating our Service and communicating with you as necessary to provide you our services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Your Right To Access and Manage Your Information
You have the right to access, review, correct, or update the information you provide to us as part of your registration for a User Account with our Service. You can manage your own information by updating your User Account directly or by sending an email to our customer support pursuant to our Contact Us section below. It is your sole responsibility to keep the information in your Account valid and up to date.
Geolocation Information Opt-Out. When you use our Service, we may ask you to share your location. You may choose not to share your geolocation details by adjusting your device’s location services settings. However, the disabling Location Services may adversely impact your experience with the functionality of our Service, and enabling such services may be necessary in some cases to allow certain transactions. For compliance reasons, the Sweede Service may be restricted depending on where you are located. Access to some of our Services, such as mobile applications, may only be allowed to users in the States that have legalized the sales of cannabis.
Your Right To Delete Your Information
We will store your information as long as your Account is active. If you wish to terminate, delete, suspend or otherwise disable your Account and use of our Service at any time, for any reason, please go to your Account Settings and click on “Delete My Account”, or send an email to our customer support including your Account Username and your request to Delete the Account. When we Delete your Account we must maintain certain information as long as necessary to comply with legal requirements and obligations, prevent fraudulent activity, or otherwise deemed necessary at our discretion. Upon your deletion request, the information that can be deleted will be removed from your Account in a reasonable amount of time or as otherwise required by applicable law.
You may access other third-party services through the Service, for example by clicking on links to those third-party services from within the Service. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
Cookies and Similar Technologies
When you use our Service or open our emails, we may obtain certain information by automated means, such as browser cookies, local storage, web beacons and pixels, device identifiers, server logs, and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, your web browser characteristics, your interactions with our Service (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Service, dates and times of access to our services, and other information about your use of our Service. We also may receive your device’s geolocation and other information related to your location through GPS, Bluetooth, WiFi signals, and other technologies for certain purposes listed above, such as to provide you with our services. Your device may provide you with a notification when the Service attempt to collect your precise geolocation.
A “cookie” is a text file that websites send to a visitor’s computer or another Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies may be set either directly by the website a user is visiting (“first-party cookies”), or by a domain other than the website the User is visiting (“third-party cookies”). A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed above.
The following types of cookies and similar technologies are used on the Service:
We use necessary cookies to help enable the Services to function, including to:
identify you once you have logged in to your account,keep track of preferences you specify while you use the Service, andmanage the security of the Service.
Our Service supports certain third-party services to provide enhanced functionality, if any. These features use third-party cookies that are placed directly on your device by third-party services. These third parties have their own privacy policies and practices and will specify details on the information they may collect about you. Therefore, we highly recommend reviewing them.
Through our Service, we may obtain personal information about your online activities over time and across third-party apps, websites, devices, and other online services. On our Service, we use third-party online analytics services, such as those of Google Analytics. The service providers that administer these analytics services use automated technologies to collect data (such as email addresses, IP addresses, cookies, and other device identifiers) to evaluate, for example, the use of our Service and to diagnose technical issues. To learn more about Google Analytics, please visit https://marketingplatform.google.com/about/resources/analytics-product-overview/
and to opt out of being tracked by Google Analytics across all websites, please visit https://tools.google.com/dlpage/gaoptout
. In addition, our Service may use FullStory analytics cookies and similar technologies (local storage) to collect technical information from your device (such as IP address, device, and operating system type, browser, and approximate geographic location based on your device IP address), as well as information about your interactions with our Service (such as browsing and keystroke data, and the referring URL and session duration). This information provides us with a better understanding of how you use our Services, allows us to troubleshoot issues if any, and to administer and improve our Service.
Personalized Advertising Cookies
Through our Service, both we and certain third parties may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests, and browsing context. These networks track users’ online activities over time by collecting information through automated means, including through the use of browser cookies, web beacons, device identifiers, server logs, web beacons, and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites and apps, and to build a profile of users’ online browsing and app usage activities. The information our ad networks may collect includes data about users’ visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites or apps. This data collection takes place both on our Service and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.
How to Change Your Cookie Settings
To the extent required by applicable law, we will obtain your consent before placing non-essential cookies or similar technologies on your device and keep your choice.
You also can stop certain types of cookies from being downloaded on your device by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. The following external links will explain how to manage cookies for the most common browsers:
Google ChromeMicrosoft EdgeMozilla FirefoxMicrosoft Internet ExplorerOperaApple Safari
To find out how to manage cookies for other browsers, please click “help” on your browser’s menu or visit https://allaboutcookies.org
. In addition, your mobile device settings may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with app developers and operators such as us. Our Services are not designed to respond to “do not track” signals received from browsers. Please note that without cookies or other automated tools we use to collect this type of data, you may not be able to use all the features of our Services.
. You can refuse the usage of Hotjar. Details can be found at https://hotjar.com/legal/compliance/opt-out/.
Local Device Storage and other Tracking Technologies
The Service will at times place and/or store code or other types of information and/or devices (e.g., “cookies”) on your computer, mobile, or another device (“Local Device Storage”). We may use Local Device Storage for any lawful business purpose, including without limitation to determine which of our messages have been opened by recipients so we can gauge the effectiveness of marketing campaigns, to control the display of ads, to track usage patterns, the movements of individual users, and your geographic location, to help diagnose problems with our servers, to gather broad demographic information, to analyze trends, to conduct research, to deliver editorial content, to record registration and personalization information, and to otherwise administer the Service. For example, if you register on any part of the Service and are given the option to save your user name and password, we may provide this convenience to you via Local Device Storage. Local Device Storage may also collect and store your personally identifiable information, which may be shared with our parent, subsidiaries, and affiliates, and to administer integrational services.
If you do not want Local Device Storage, your computer, mobile, or another device may include an option that allows you to not accept it. However, if you disable Local Device Storage, some portions of the Service may not function properly.
If you are a California resident, please see the Additional Disclosures for California Residents section below.
In the event you are provided with an opportunity to establish an Account and profile on our Site, you may be able to access your Personally Identifiable Information via the Service with your password and username. This password is encrypted. We advise against sharing your password with anyone. If you access your account via a third-party site or service, you may have additional or different sign-in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or another sign-in mechanism appropriately and limiting access to your computer, browser, or mobile device by signing off after you have finished accessing your account. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. If we believe that the security of your information may have been compromised, we may seek to notify you of that development.
Consent to Transfer of Information
To the extent required by applicable law, we keep the personal information you provide for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law. We may also retain data from which you cannot directly be identified, for example where stored against a randomly-generated identifier so we know the data relates to a single user, but we cannot tell who that user is. We use this kind of data for research purposes and to help us develop and improve our Service, and we take appropriate measures to ensure you cannot be re-identified from this data.
California Privacy Notice
Below are the categories of Personal Information (which are defined by the CCPA, not us) we may collect (and may have collected during the 12-month period prior to the effective date of this Notice) about you. Personal information covered under this Notice does not include aggregated information or other information that cannot reasonably be linked to you.
Contact information and personal identifiers such as your name, phone number, address and email address, signature;Demographic information;Protected classifications;Commercial information such as purchasing records;Identity verification information;Medical information, such as your medical cannabis recommendation or medical cannabis card data;Online activity information;Geolocation information;Audio and visual information;User content;Inferences;
Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, providing advertising or marketing services, providing analytics services, or providing similar services;Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;Debugging to identify and repair errors that impair existing intended functionality;Undertaking internal research for technological development and demonstration;Undertaking activities to verify or maintain the quality or safety of a service or device owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device owned, manufactured, manufactured for, or controlled by us.
During the 12-month period prior to the effective date of this Note, we may have obtained personal information about you from the following categories of sources:
Directly from you, such as when you register on our Service and place an order/ make a purchase;From your devices, such as in connection with your use of the Service;Our affiliates and subsidiaries;Vendors who provide services on our behalf;Other online platforms;Online advertising companies.
We may have shared personal information about you for a business purpose to the following categories of third parties: our corporate affiliates, vendors who provide services on our behalf, our business partners, such as retailers, data analytics providers, fraud detection providers, law enforcement authorities or other government officials where required or permitted by law.
California Resident Rights
If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information. These rights are not absolute and are subject to exceptions. We may be required or permitted by law to decline your request. To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the personal information we collect:
The right to know what personal information we have collected and how we have used and disclosed that personal information (as described above).You have the right to request this information up to two times in a 12-month period;The right to request deletion of your personal information;The right to opt out of the sale of your personal information (as noted above, We do not sell or share for cross-context behavioral purposes personal information and have not sold or shared personal information during the 12-month period prior to the Last Updated date of this California Privacy Statement. Accordingly, we do not have a methodology for opting out of the Sale of Personal Information);The right to limit use or disclosure of your sensitive personal information;The right to correct inaccurate personal information collected about you. You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate. Upon verifying the validity of a verifiable consumer correction request, we will use commercially reasonable efforts to correct your Personal Information as directed.The right to be free from discrimination relating to the exercise of any of your privacy rights.
How to Submit a Request
To exercise any of the rights described above, please submit a verifiable request by contacting us pursuant to our Contact Us section below. Please note, to help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. For your protection, you must provide sufficient information to verify your identity in order for us to fulfill a request to access or delete personal information. Because Sweede collects limited information at registration, you must provide, and have access to, the phone number associated with your Sweede account in order to complete the verification step. If you cannot receive a verification code at the phone number associated with your Sweede account, you will need to update the phone number before submitting a request.
If you have an account with us, we verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, there is no reasonable method by which we can verify your identity to the level of certainty required by the CCPA. The reason for this is that Sweede has not linked IP addresses, device identifiers, or other information collected by automated means to named actual persons. Accordingly, if you do not have an account with us, and you request access to or deletion of your personal information, we will not be able to process your request at this time.
In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the California resident whose personal information is the subject of the request. If you designate an authorized agent to make an access or deletion request on your behalf (a) we may require you to provide the authorized agent written permission to do so, and (b) for access, correction, limitation and deletion requests, we may require you to verify your own identity directly with us.
Our goal is to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing within the first 45 days period. Any disclosures we provide will cover only the 12-month period preceding the request’s receipt. If reasonably possible, we will provide your Personal Information in a format that is readily usable and should allow you to transmit the information without hindrance. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will provide you with a cost estimate and rationale (taking into account the administrative costs of providing the information or taking the action requested) before completing your request. We also reserve the right to deny excessive, repetitive, or manifestly unfounded requests.
Nevada Privacy Rights
Nevada Privacy Law permits customers in Nevada to opt out of the sale of certain kinds of personal information. As previously mentioned above, we do not sell your personal information to third parties. If you are a Nevada resident and have questions, please contact us via email, or write to us as provided below in our Contact Us Section.
Please note that these U.S. Applicable Law rights are not absolute and requests are subject to any applicable legal requirements, including legal and ethical reporting or document retention obligations.
To submit Access To or Deletion request please Complete a CCPA Request FormTo make a request to limit or correct your personal information please contact us via e-mail: [email protected] orSend us regular mail at the following address: 6464 Sunset Blvd. Suite 1100, Los Angeles, CA 90028